Thank you for supporting Momokai!
We are so excited for you to get started with our product. On this page, you can find device drivers, tutorials, and customization tips & tricks.
How to swap switches
The three keys on your Tap Trio are hot-swappable and are compatible with any MX style switch.
Please visit the Switch Swap Guide to learn how to safely remove and replace the switches on your Tap Trio.
Simple Macro Setup
Maximize productivity by setting up quick and intuitive macros! Learn how to set up a simple macro on the Tap Trio.
Login to your PC with the Tap Trio
Did you know you can set up the Tap Trio to log into your accounts? Windows login, email, or game accounts, anything is possible.
Frequently Asked Questions
I have a technical/hardware issue with my Tap Trio
If you have a technical/hardware issue with your Tap Trio, please visit the Tap Trio troubleshooting guide.
What is the polling rate on the Tap Trio?
The Tap Trio runs at 1000hz polling rate.
1000hz polling rate is the fastest available polling rate through USB 2.0. For any device to reach higher than 1000hz polling rate, it would require substantially more complex hardware.
A recent update to QMK forced all QMK devices to run at 1000 Hz polling rate all the time. You do not need to program the Tap Trio to run at 1000 Hz.
Can I use my own USB Cable for the Tap Trio?
Yes! You should be able to use any USB-C 3.0/3.1 data transfer cable.
Some cables are not capable of data transfer so please make sure the third party cable has data transfer capability.
If you use a USB hub or monitor USB hub, it might affect the performance of the Tap Trio because most hubs do not send enough power to the Tap Trio for data transmission. We recommend only using USB hubs with external power supplies.
How do I enter boot mode for QMK toolbox?
If you are flashing QMK keymaps on the Tap Trio through QMK Toolbox, you will need to enter boot mode on the Tap Trio.
To enter boot mode, unplug the Tap Trio, hold down the left key and plug the device back in. The LEDs on the Tap Trio should be red to indicate boot mode. Then use QMK toolbox to flash the custom keymap.
How do I reset the Tap Trio back to the default keymap?
To reset back to default keymap, head to Remap and connect your Tap Trio. On the right side of the keymap, click on the three horizontal dots to expand the menu and click on Reset Keymap.
What's in the box?
Keypad, 1.5m USB-C to A data cable, key switch puller, 2x sticky pads, instructions manual.
Cable Length: 1.5m
Low-carbon aluminum & plastic
What is the warranty information for the Tap Trio?
Tap Trio has a 180 days hardware warranty starting from the date of purchase.
For the full terms and conditions, please visit Warranty Information.
Are spare parts available for purchase?
At this time, Tap Trio replacement PCBs and sticky pads are not available for purchase. Once we have streamlined the manufacturing process of the Tap Trio, we will offer replacement parts.
If you have any questions regarding your Tap Trio, please contact us at the link below!