Contact us

Hello! Please use the form below to contact us about any specific inquiries that have not been answered.

Please include your order number for any order related questions!

Our support hours are Monday-Friday 9AM-5PM PST

We typically reply within 2 business days excluding holidays.

Meet our staff customer service staff

Vincent
Discord: vincentfeng
Customer service, order fulfillment, procurement.

Jennifer
Discord: jennibirb
Customer service, technical support, UI/UX Designer

You can also join our Discord to get help from our community!

*Due to security reasons, we are no longer providing order support through Discord DMs. Please send a support ticket above for order or product support.