International Shipping Disruptions Notice

This is the current most up-to-date notice regarding shipping disruptions for U.S. and international orders. 

Hi everyone,

The United States Postal Service has issued an updated mail service suspension alert regarding international orders due to the COVID-19 pandemic. Many countries are still heavily affected by the pandemic and mail service has been significantly reduced due to lockdowns and border closures as measures to reduce the spread of COVID-19.

All U.S. domestic orders will have an increased processing time of 72 hours.

Notice for ALL international orders:

Due to COVID-19, international shipping times have significantly increased from 21 business days max to 48 business days max. Depending on your country, your order can take between 7-48 business days before arrival with our basic international shipping service. Expedited shipping options such as UPS and DHL are unaffected and should still deliver within 1 week timeframe.

Below is a list of all countries that we cannot mail to as of September 10th, 2021.

  • Afghanistan
  • Brazil
  • French Guiana
  • Mongolia
  • Syria
  • Guadeloupe
  • Reunion (Bourbon)
  • Tajikistan
  • Bhutan
  • Laos
  • Saint Pierre and Miquelon (Miquelon)
  • Timor-Leste
  • Brunei
  • Martinique
  • Samoa
  • Turkmenistan
  • Cuba
  • Mayotte
  • South Sudan
  • Yemen

We have suspended service to the countries listed above because the countries' local postal service is no longer in delivering packages. If you have placed an order and you reside in those countries, please request a cancellation immediately.

We have also stopped all services to Brazil due to orders being retracted from using stolen credit cards. We are not planning on resuming service to Brazil for the immediate time being.

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The following countries will no longer be offered basic USPS international shipping services due to unreliability of the service to these countries. DHL and UPS are still available. 

  • Romania

In the case of Romania, we are no longer offering basic USPS international shipping service because of the unreliability of the shipping service a package reaches Romania. 

 

We wish everyone safe during these pressing times and we hope everyone get vaccinated as soon as it is available to you so we can all recover safely and effectively. Thank you.

 

With much love,

Jen and Vincent (noname)

 

September 10, 2021
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